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Manufacturing automation
Automation of business processes, HR, Help Desk, Service Desk in production, digital workplaces
Over the past two decades, automation of manufacturing has changed the workshops and the enterprises themselves, the nature of employment in production and the economy of this sector. Today we are on the threshold of a new era of automation: rapid advances in robotics, artificial intelligence and machine learning enable machines to fit or exceed people in a number of activities, including those that require cognitive ability. To understand the scale of possible automation in the manufacturing sector as a whole, let's turn to the McKinsey study:
"A study was conducted on production operations in 46 developed and developing countries, covering about 80% of the global workforce. McKinsey's data and analysis showed that, as of 2015, 478 billion of the 749 billion working hours (64 percent) spent on manufacturing activities worldwide could be automated using currently known technologies.
These 478 billion working hours represent the labor equivalent of 236 million of the 372 million full-time employees - 2.7 trillion dollars of the 5.1 trillion dollars - that can be excluded or repurposed if the demonstrated technologies are adapted for use in individual cases and then adopted.
These figures show that although manufacturing is one of the most automated industries in the world, there is still significant automation potential within the walls of production sites as well as in related functional areas such as supply chain and procurement.
According to McKinsey's research, production is ranked second among the industrial sectors after accommodation and food services in terms of automation potential".
What can be automated?
Investment project management
Each large company periodically initiates projects that require long-term investments: for example, updating the production line, replacement of equipment. Such activities consist of several stages and require close attention. The first stage usually involves generating ideas and suggestions for improvements, building financial models and calculating various options. Then it is important to build all internal processes: sets of approval stages, financial committees, etc.
Improvement activities themselves also require automation and may include development of project documentation, interaction with contractors, and monitoring of project progress and changes. At the final stage, you need to evaluate project results while minimizing manual management. The solution can be integrated with project management systems like Microsoft Project. Dashboards and reports showing the progress of projects and the status of project "health" are available for managers.
Technologies used:
Information kiosks and employee's private office
Often in the workshops and at the production site workers do not have access to a PC. But for each of them it is important to provide the opportunity to use internal services of the company, such as a request for payment lists or vacation schedule.
Authorizing through a special terminal, field workers can write an appeal to other departments or order a certificate. Therefore, even being far from the administrative departments, they are able to solve any issues that concern them.
Technologies used:
Digital employee workplace
It is an effective solution for medium and large companies with a distributed team, which seek to optimize the use of company resources, as well as increase the involvement and productivity of employees.
Digital workstations help transfer part of the team to a remote format without losing efficiency. The solution uses collaboration tools and automation of routine operations.
Technologies used:
HR processes automation
You can automate basic HR requests, recruitment and hiring, workplace organization and office services, vacation/recreational time off and many other business processes to significantly increase employee productivity.
Automate the full HR work cycle - from job creation to employee termination:
- the system speeds up recruitment by 30%;
- reduces time spent on HR processes by 48-52%;
- minimizes the processing time of typical requests;
- increased transparency in all processes and employee efficiency.
Available statistics.
Technologies used:
Help Desk, Service Desk
The system is designed to automate user support processes and maintenance of IT systems.
It allows you to register and process all types of requests received by IT-departments from users, as well as manage events and incidents.
Automation improves the efficiency of the processes of user support and maintenance of IT-systems, due to:
- compliance with ITIL (IT InfrastructureLibrary) methodology;
- easy adaptation to changes in work regulations without involving developers;
- quality control;
- optimization of IT-department activity.
The statistics is available.
Technologies used:
Instruments
Take advantage of the Microsoft 365 ecosystem to build an efficient system that meets your business needs.
Systemz ChatBot
You can offload your services from repetitive requests by using the virtual assistant.
Most of the questions received by the IT and HR services are standard and can be closed by the chatbot.
It is also known that 85% of employees lose at least 1-2 hours of productivity per week to search for information.
Systemz Platform
Cloud platform of complex automation of business processes of the company will help:
- reduce the cost of ownership of software built on a single platform
- reduce the cost and timing of additional modules and changes in current models
- Increase user efficiency through a single software interface and mobile device capabilities
Modern production aims at sustainable profit growth by increasing customer loyalty, creating valuable products and overcoming shocks in very dynamic global markets. These are not easy components to achieve everything at once.
The need for automation in production is growing and continues to form the workshops of the factories. Manufacturers have the tools to build a complete digital chain, from tracking material supplies to production and delivery. However, before complete digital transformation, it is important to know your goals and how they relate to the benefits of automated manufacturing strategies.
When implemented correctly, automation reduces the production cycle and reduces the impact of bottlenecks. Automation in production provides access to new models and performance levels.
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