Change management when implementing Office 365 & Teams-based solutions for teamwork
The introduction of new technologies for teamwork and employee interaction requires not only technical changes, but also changes in working habits and behavior. People are tired of changes and therefore resist any innovation.
More than 60% of projects are not implemented on time and within budget
More than 80% of projects face resistance from employees
Employees are beginning to use other teamwork and communication tools that are not controlled by internal IT and security
Analysis and technical implementation
The project management methodology ensures the efficiency of the technical phase of the project
Training, launching and support of users
The change management methodology will ensure the effectiveness of the second phase
Employees do not change automatically, they need to be supported along the way
Change management enables employees to increase their competencies and change their work habits
Change management increases project success 30%
Reduces project risks by 25%
Change management allows:
Provide the main sponsor with the tools to effectively implement changes
Provide support for line managers in communications with their employees
Ensure a high level of awareness about the project progress and planned changes
Ensure a high level of involvement of key employees at all stages of the project
Provide quality training and support to employees during project implementation
Ensure measures to combat employee objections and resistance
Key aspects of successful Office 365 & Teams implementation projects
Providing training sessions for end users
Office 365 & Teams implementation
Understand the vision and define scenarios for using Office 365 & Teams
Increased awareness of staff through e-mail, portal announcements, information text and video materials, etc.
Receive active support from senior management to support the use of Office 365 & Teams
Stages of change management
Duration: 12 weeks
Research and evaluation
Conduct an assessment to identify business objectives and key sponsors
Assessment of the current level of readiness for change
Business analysis, definition of key goals and objectives of the project
Identification of stakeholders
Defining a change management strategy to achieve the planned result
Identifying sponsors and the champion team
Developing a measurable strategy
Developing communication, learning and consolidation plans
Employee behaviour change plan
Support for change management strategy implementation by the customer
Execution of the information campaign
Creating dashboards for technology use analysis
Training of trainers for managers
Conduct remote and face-to-face training for end users
Analysis of results achieved
Preparation of reports to demonstrate the impact on business objectives and analyse the current situation and opportunities
Conduct pre- and post-training surveys
Analysis of success indicators and current technology implementation/invasion strategy
Definition of regular project "health" metrics
Application of advanced methodologies and tools for change management (PROSCI)
Interviews and specialized surveys of key employees to determine the level of readiness for change and to build a project plan
Adaptation to industry-specific scenarios of the customer
Ongoing work with key users in workshop format
Application of design-industry practices for planning technology use and change scenarios
Deep integration of project approach and change management to achieve maximum results
Availability of certified Change Management specialists as well as specialists who have completed Microsoft Service Adoption Specialist training course
Over 8 years of expertise in business process survey and reengineering
More than 10 years of experience with C-level managers in implementation of solutions
Involvement of high-level managers in change management projects, which allows speaking the same language with BDMs.
Over 1000 hours of training and support for users when implementing Office 365 & Teams solutions.
Deep technological expertise for Office 365 & Teams
A team of professional business analysts with more than 200 projects of optimization and automation of business processes, and Microsoft certified specialists in technologies and methodologies of solution implementation
SystemZ is a leading company in the development of high-tech custom and replicable software since 2001. Our development centers are located in Samara, Togliatti and Orenburg.
SystemZ has extensive experience in projects using SharePoint and Office 365 technologies. Among our clients are large companies from 2000 people such as 4Finance, Sanofi, Bank Zenit, UCL Holding and others.
We are a certified Microsoft Gold Partner and a multiple winner of Microsoft Partner Awards in Russia in various categories.
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